WORK HISTORY
Senior Copywriter | Nationwide (in-house agency) | 2018 - 2025
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Interpreting briefs and creating engaging copy for websites, apps, email, social, video, print and out of home.
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Leading on the development of the brand narrative and tone of voice guidelines for two significant rebrands.
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Ensuring brand consistency across all projects.
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Writing strategic product positioning documents.
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Producing member-focused messaging for both B2B and B2C audiences.
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Leading workshops to train colleagues and external suppliers on tone of voice.
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Overseeing and advising on creative from designers and fellow writers.
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Leading on accessibility and inclusion in our tone of voice.
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Using a range of software, including Adobe, Microsoft and Figma.
Freelance Copywriter (part time) | 2021 - present
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Quickly and effectively adapting to different tones of voice to represent a variety of brands.
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Originating high-quality concepts and copy in response to client briefs from an array of industry sectors.
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Editing AI-generated content to refine grammatical accuracy, tone and clarity.
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Projects include web copy, blog posts, advertising, case studies, brochures and tone of voice development.
Copywriter | Nationwide (in-house agency) | 2014 - 2018
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Writing key communications for the organisation, including new apps copy, social investment narratives, CEO presentations and internal communications.
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Leading on copy for a high-profile, £50 million housing development project.
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Writing material for an audience of 15 million people.
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Working on several large projects and switching between them seamlessly.
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Managing the creative process, including reviewing work from other writers.
Creative Marketing Copywriter | Cats Solutions | 2012 - 2013
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Writing for social media, websites and direct mail.
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Clients included Disney, Mind Candy and Tesco.
Copywriter | Imagine Cruising | 2012
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Writing press ads and website copy.
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Managing ad space with national newspapers.
Marketing Copywriter | Swindon College | 2011 - 2012
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Writing press releases, social media, websites and a yearly prospectus.
VOLUNTEERING
Appropriate Adult | Swindon Youth Offending Team | 2012 - 2024
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Supporting vulnerable teenagers who have been arrested.
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Ensuring their health and welfare is upheld during their interview with police and their entire time in police custody.
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Attending court hearings to support young people and act as a character witness when requested.
Referral Order Panel Member | Swindon Youth Offending Team | 2013 - 2024
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Working with teenagers who have been charged with a criminal offence.
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Providing support and guidance to them throughout the process of restorative justice.
Youth Mentor | SMASH Youth Project | 2010 - 2022
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One-to-one mentoring with vulnerable teenagers.
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Working with them to help them improve their lives and achieve their goals.
EDUCATION
BA Hons: Geography
University of Birmingham | 2007
Postgraduate Certificate: Childhood and Youth
The Open University | 2012
OTHER THINGS
USA Netball Team | 2023 - present
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Player on the USA Netball Team.
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Representing the USA in both mixed and ladies' teams across the USA and internationally.
Netball Coach | 2015 - present
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Coaching teams of up to 15 players.
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Teaching new techniques and strategies, upskilling players and one-to-one coaching.
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Managing teams on match days.